Who we are
We are Wantsum Brewery Ltd.
Our website address is: https://wantsumbrewery.co.uk.
Our address is:
The Kent Barn
St Nicholas Court Farm
St Nicholas At Wade
Our phone number is: 01227 910135
What personal data we collect and why we collect it
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Billing and Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, process payment, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We’ll use session cookies to keep track of your shopping session, including keeping track of basket contents, while you’re browsing our site.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We do not share your data.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX-TODO-XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Your data is held on our server, hosted by Netweaver (https://www.netweaver.uk/privacy-policy/). Netweavers servers are based in the UK and your data doesn’t leave the European Union.
Your contact information
Our contact information is listed at the start of this page and in the footer of each page on this website.
No credit/debit card information it held stored on our servers. During the payment process you are redirected to a web page hosted by our payment provider, Paymentsense. You then provide your credit/debit card details to Paymentsense will then advise us whether your payment was successful so that we can continue processing your order.
How we protect your data
Order data it held on our servers so that we can receive and process orders. Access is password protected.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.